Privacy Policy

We collect the information you provide when you place an order or contact us: your name, email address, phone number and delivery address. We use it only to process and deliver your order, respond to your enquiry and keep you informed about that order.

Payment is completed through a secure payment provider. VELTRIX VENTURES does not receive or store your card details at any point.

We do not sell, rent or trade customer information. Information is shared only with the service providers required to fulfil your order, such as the payment provider and delivery carrier.

We keep order records for as long as needed to support your order, meet accounting obligations and handle any follow-up questions.

You can request access to, correction of, or deletion of the personal information we hold about you by writing to support@veltrixventures.shop. We may need to verify your identity before acting on a request.

If we make a material change to this policy, the updated version will be published on this page.